The first step in our process is education. We believe it is vital that our educational content consists of both evidence-based interviewing concepts and practical real-world applications. This ensures that our material is supported by current findings from psychological science and is directly relevant to real-world investigative settings.
We deliver this content using video lectures covering the theoretical material by Dr. Eastwood, applications and anecdotes from Detective Mitton's decades of law enforcement interviewing experience, and illustrative clips taken from real-world cases. We believe that this unique combination of science and application creates an engaging educational experience that can help any investigator improve their interviewing practices.
The second step is evaluation. While it is important that the course has evidence-based content, it can only have an impact if the content is understood by end users. We created systematic evaluation points throughout the courses so comprehension of the material can be tested before moving to the next section.
The evaluation process consists of short knowledge checks after each section of the course. This allows for immediate feedback on comprehension of the material in that section, and ensures the information is understood before moving on to the next section. In the higher-level courses trainees also review and critique mock interview videos, which allows them to demonstrate comprehension of the cumulative course content in a relevant applied scenario.
The final step in our training process is certification. While understanding interviewing concepts is an important step, it is equally important that this knowledge can be translated into practice. We believe there should be a differentiation between those who have demonstrated that they can apply evidence-based interviewing skills and those who have not. So, we created the Evidence-Based Interviewing (EBI) Certification program.
Becoming EBI-Certified involves engaging in an applied scenario that allows the skills and concepts that are covered in the course be demonstrated in a realistic manner. We provide detailed feedback on strengths and weaknesses and allow for the opportunity to re-do the task if necessary. However, only those individuals who complete the scenarios at a sufficiently high level receive EBI Certification.
Fundamentals of Evidence-Based Interviewing
Our Fundamentals course covers the key aspects of science-based interviewing to provide a solid foundation of knowledge in the area. This course is designed for investigators from all areas, ranging from law enforcement to HR to loss prevention to social work. It is ideal both for those who are newer to the interviewing area and for those looking for a refresher in evidence-based interviewing techniques.
Our Advanced course builds on the Fundamentals course by delving deeper into the theory behind effective interviewing techniques. This includes reviewing the psychological science behind human memory, persuasion, and evidence presentation, and how to apply these findings within interviewing contexts. It is ideal for those who frequently conduct interviews in any investigative context and are looking to further increase their understanding of evidence-based techniques.
Our Evaluation course focuses on how to review interviews conducted by other investigators and provide meaningful feedback on their performance. This course includes a review of high-level interviewing concepts and steps to analyze and critique interviews in a way that will lead to improved performance. This course is designed for experienced investigators who are or may be in a supervisory role.